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We offer flat-fee ground shipping of $10 and give you 10% if you buy a case or more of wine! Our Posse members receive free case shipping.

 

Delivery Requirements
All wine shipments require a signature for receipt. Signatures must be obtained from individuals over the age of 21 years. We highly recommend shipping to a business address as those packages are normally delivered earlier in the day.  We will notify you if we recommend your shipment be held to ship due to weather conditions. 

If we are not able to ship to your state or there are any other issues with your order, we will contact you as soon as possible to discuss other options.  If your shipping destination is not on the drop-down list or you have any other questions, please contact us directly by calling (707) 944-1305.

Unfortunately, we cannot ship alcohol to PO Boxes or APO/FPO addresses. We cannot ship via UPS to NJ, NH, or VT.

Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (morgan@saddlebackcellars.com) to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 707-944-1305 for return instructions.

Temperature Control

We recommend that you do not try to ship wine to yourself if your area is experiencing a heat wave. If you do choose to ship during hot monthes, please select temperature control as a shipping option. If you do not select this option and the wine spoils we are not responsible.